Next Day Delivery

PersonalisedCanvasesand Gifts

Personalised Canvases and Gifts

  • How quickly will you dispatch my order?
  • What are my UK or Worldwide delivery options and costs?
  • I'm ordering more than one product - can my postage by combined?
  • I've selected 'FREE Standard UK Delivery' - when will I receive my order?
  • I've selected 'First Class UK Delivery' - when will I receive my order?
  • I've selected 'Tracked 24h Delivery' - when will I receive my order?
  • I've selected 'Tracked 48h Delivery' - when will I receive my order?
  • I've selected 'UK Courier Delivery' - when will I receive my order?
  • Do you deliver Offshore?
  • How will I know my order is on its way?
  • Can I track my order and do I need to be in to sign for it?
  • Can I get my order in a morning or Saturday slot?
  • What is your return policy?

How quickly will you dispatch my order?

Don't worry – we're super quick! We dispatch all orders received by 12:00 PM on weekdays the very same day meaning you never have to wait too long for your order.

If you need your order quickly, simply place your order by 12:00 PM and select our courier option which then guarantees your delivery the very next working day.

Delivery of all orders within mainland UK is absolutely FREE.

What are my UK or Worldwide delivery options and costs?

We deliver to most countries around the World.

All international deliveries use a tracked postal service, which normally takes up to 7 working days to receive.

For any order containing a canvas print or framed print - someone will need to be in to sign for your parcel.

Delivery ServicesDelivered to your door
(On orders placed before 12:00 PM)
Price per order
Standard UK
(Royal Mail 2nd Class)
2-4 working daysNo signature requiredFREE
First Class UK
(Royal Mail 1st Class)
1-2 working daysNo signature required£1.99
Tracked 48h UK
(Royal Mail Tracked)
2 working daysNo signature required but fully trackable£3.70
Tracked 24h UK
(Royal Mail Tracked)
1 working dayNo signature required but fully trackable£4.60
Courier UK
(1 Hour Time-slots)
1 working day*Signature or safe place required£5.99
Courier UK by 12:00
(1 Hour Time-slots)
1 working day*Signature or safe place required£8.49
Courier UK Saturday
(1 Hour Time-slots)
Signature or safe place required£8.49
Courier UK Sunday
(1 Hour Time-slots)
Signature or safe place required£8.49
Courier UK by 10:30
(1 Hour Time-slots)
1 working day*Signature or safe place required£17.49
Delivery ServicesDelivered to your door
(On orders placed before 12:00 PM)
1 Product2-5 Products6-10 Products11+ Products
European Delivery5-7 working daysNo signature required but fully trackable£4.99£6.99£7.99£12.99
Rest of the World Delivery5-7 working daysNo signature required but fully trackable£7.99£9.99£10.99£15.99

*On orders placed before 12:00 PM. Deliveries Monday - Friday only. Signature or safe place required.

Your order confirmation email will confirm the delivery service used and, where applicable, how to track your order.

I'm ordering more than one product - can my postage by combined?

For all UK deliveries we charge a flat rate delivery fee regardless of how many products you buy.

For European and International orders the below details the combined options on our products:

For orders NOT containing a Canvas or Framed Print

Delivery Services1 Product2-5 Products6-10 Products11+ Products
European Delivery£4.99£6.99£7.99£12.99
Rest of the World Delivery£7.99£9.99£10.99£15.99

For orders containing a Canvas or Framed Print

Delivery ServicesPer Product
European Delivery£12.99
Rest of the World Delivery£45.00

I've selected 'FREE Standard UK Delivery' - when will I receive my order?

Standard delivery means your order will be sent by Royal Mail 2nd class post, and doesn’t need signing for. As 2nd class post isn’t a guaranteed or timed service, we cannot guarantee which day exactly you will receive your order, but we do know it should be received between 2-4 working days from the day it is dispatched. If your order is urgent or needed by a certain date, we recommend you use one of our Tracked 24 or Courier options.

I've selected 'First Class UK Delivery' - when will I receive my order?

First class delivery should be received 1-2 working days from dispatch, and doesn’t need signing for. As 1st class post isn’t a guaranteed or timed service, we cannot guarantee which day exactly you will receive your order, but we do know that 90% of first class post is delivered the very next working day, so you shouldn’t have to wait too long for your order!

I've selected 'Tracked 24h Delivery' - when will I receive my order?

Royal Mail’s Tracked 24 service means your order should be received between 1-2 days from dispatch and is fully trackable to your door (without needing to be signed for). The next day, you should receive an email and/or text similar to below, confirming your tracking number and a link where you can track your item:



Please note if you need a guaranteed delivery date, please select a courier service.

I've selected 'Tracked 48h Delivery' - when will I receive my order?

Royal Mail’s Tracked 48 service means your order should be received between 2-4 days from dispatch and is fully trackable to your door (with no need to sign for your parcel). The next day, you should receive an email and/or text similar to below, confirming your tracking number and a link where you can track your item:



Please note if you need a guaranteed delivery date, please select a courier service.

I've selected 'UK Courier Delivery' - when will I receive my order?

Next day courier means you can expect your order the very next working day by DPD local, and it will need signing for (unless you make alternative arrangements via the DPD app). You will start to get real-time communications via text and/or email from DPD confirming your order has been dispatched, the expected delivery date and options to reschedule, nominate a safe place/neighbour or pick up shop if you are not going to be in.



On the morning of delivery, you will receive a second text and/or email confirming your package is out for delivery and its one hour delivery window. You will receive a further opportunity to nominate a safe place/neighbour or pick up shop if you aren’t going to be in.



You can also use the ‘follow my parcel’ link on the email to track the progress of your parcel as the driver makes his way to your address.

Do you deliver Offshore?

We certainly do. Please see below:

AreaCostService
Isle of Wight£10.491 day service
Scottish Highlands£10.492 day service
Republic of Ireland£10.492 day service
Scottish Islands£14.492 day service
Channel Isles, Isle of Man, Scilly Isles£14.492 day service
Northern Ireland£14.492 day service

How will I know my order is on its way?

Zippi will send you a confirmation email once your order has been placed, and then a dispatch email once your order has been processed and posted out.

For orders containing a large canvas, or if you have upgraded to courier delivery, you will also receive the following communications in real-time from Interlink the moment your order is dispatched:

ShippedYou'll get a text and an email once the parcel has been dispatched confirming the delivery date, and options to reschedule
Out for deliveryYou'll get a second text and email on the morning of your delivery confirming your one-hour delivery slot and options to rearrange or to give instructions to leave in a safe place. The email will also give you a clickable link to follow your parcel's progress – right the way to your door. It will even tell you your driver's name!
interlink example

Can I track my order and do I need to be in to sign for it?

Standard Delivery

If you have selected standard delivery, your order will be dispatched by second class post, which is not a trackable or guaranteed service, and doesn't require a signature. Second class post normally takes 2-3 working days to arrive but in busy periods can take as much as 7 working days. Whilst most of Royal Mail’s deliveries are received within 2-3 working days, we sadly can’t guarantee the exact day your order will arrive. Sorry!

Tracked 24 & 48 Services

Royal Mail Tracked 24 and 48 services is a fully trackable service that doesn’t need signing for, offering peace of mind your item can be tracked to your door, without the hassle of waiting in for delivery. Particularly useful for small items which can fit through your letterbox such as coasters, keyrings and phone cases and for deliveries on a Saturday.

Courier Service

For orders containing a canvas, or if you have upgraded to courier delivery, you will receive the following communications in real-time from Interlink the moment your order is dispatched:

ShippedYou'll get a text and an email once the parcel has been dispatched confirming the delivery date, and options to reschedule
Out for deliveryYou'll get a second text and email on the morning of your delivery confirming your one-hour delivery slot and options to rearrange or to give instructions to leave in a safe place. The email will also give you a clickable link to follow your parcel's progress – right the way to your door. It will even tell you your driver's name!
interlink example

Can I get my order in a morning or Saturday slot?

For our upgraded Courier Service to UK addresses (or orders containing a canvas print) we are pleased to offer alternative delivery options at the additional charges below:

UK AM (by 12:00)£8.49
UK Saturday delivery£8.49
UK Sunday delivery£8.49
UK AM (by 10:30)£17.49

What is your return policy?

As our Goods are made to order and personal to you, you will not be able to cancel your order once an order confirmation has been sent.

However, in the unlikely event there is a manufacturing fault with your product, you can return all orders under £100.00 within 7 days for a replacement. Please email us here with your order number and specific details of the manufacturing fault with your product so our customer services team can investigate the issue and confirm what to do next.

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